Refund Policy

At by Cakeface Studios, your satisfaction is our priority. However, due to the nature of our products and for sanitary and hygiene reasons, we cannot accept returns or exchanges for change of mind.

Refunds or replacements will only be offered if the item is faulty or damaged upon arrival. If you believe you have received a faulty product, please contact us within 7 days of receiving your order with your order number and photos of the issue so we can resolve it promptly.

We are committed to ensuring the quality of every product, and we appreciate your understanding of these health and safety measures.

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