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Shipping Policy

Processing & Dispatch

  • Orders are processed within 2–3 business days (unless otherwise stated for pre-orders).

  • Pre-orders will be shipped at the end of September via your selected shipping method at checkout.

Delivery Options

  • Australia Shipping: Standard & Express available.

  • New Zealand Shipping: Standard & Express available.

  • Local Pick-Up: Free in-store collection at Cakeface Studios (Willoughby, Sydney) on Fridays & Saturdays. You will receive an email once your order is ready for pick-up.

Estimated Shipping Times

Australia

  • Standard: 3–7 business days (depending on location)

  • Express: 1–3 business days (metro areas)

New Zealand​

  • Standard: 7–12 business days

  • Express: 3–5 business days

Order Tracking

  • Once your order has been dispatched, you will receive an email with your tracking details.

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